This notice explains how Gone Rouge, LLC handles personal information in connection with WLSUPPY at wlsuppy.com, including browsing, purchases, accounts, and customer support.
Information you provide
When you order, we receive the information needed to process the purchase, such as your name, billing and delivery addresses, contact details, purchased items, and order history. If you choose to create an account, we also keep the account details needed to let you sign in and view your orders.
When you contact us, we receive the message and any information or photographs you choose to include. Please provide only information relevant to the request.
Payments
Payment information is handled by the payment provider used during checkout. For a PayPal transaction, PayPal receives the details needed to complete the transaction and handles them under its own privacy notice. The store receives transaction details, payment status, and, when supported, a payment token rather than the full payment-card number.
Store cookies and technical information
Our WordPress and WooCommerce store uses essential cookies and similar storage to keep a cart, manage a checkout session, and support account sign-in. The website host and security services may process technical information such as IP address, browser information, request times, and error logs to deliver and protect the site.
You can control cookies in your browser. Blocking essential storage may prevent the cart, checkout, or account features from working.
Newsletter updates
If you choose to sign up, Gone Rouge, LLC keeps your email address and subscription records with the WLSUPPY website to send WLSUPPY updates and offers and manage your subscription. Signing up is voluntary and requires your consent. You can unsubscribe at any time using the link in our marketing emails or by contacting contact@wlsuppy.com. We use your subscription information for the purposes described in this policy.
Why we use information
We use order information to accept and manage purchases, arrange delivery, send transactional messages, handle returns and refunds, respond to support requests, and maintain business records.
We also use relevant information to prevent misuse, investigate payment or delivery issues, protect the website, and meet applicable tax, accounting, and legal requirements. We do not sell personal information.
Service providers and other disclosures
Information necessary to run the store is shared with service providers such as the website host, payment processor, email services, shipping carriers, and fulfillment services. A provider receives information appropriate to its role.
We may also disclose information when required by law or when reasonably necessary to investigate misuse, protect rights, or respond to lawful requests. Independent payment and delivery providers may process information under their own notices.
Retention and security
We keep personal information for as long as needed for the purpose for which it was collected, including handling an order, maintaining required business records, and resolving disputes. The applicable period depends on the information and our legal obligations.
We use safeguards appropriate to the information and the store's operation. No online service can guarantee absolute security. Please keep account passwords private and contact us if you believe an account has been used without permission.
Your requests
You may contact us to request access to or correction of information held about you, or to ask for its deletion. Rights and exceptions depend on applicable law; some order records must be retained. California residents may exercise the rights available under applicable California privacy law. We may need to verify your identity before acting on a request.
Send privacy requests to contact@wlsuppy.com. We respond to verified requests. You do not need to include payment-card details or your account password.
Changes and contact
If the way the store handles information changes, we will update this notice. For questions about this policy, contact Gone Rouge, LLC using the details below.
Email: contact@wlsuppy.com
Phone: +1 520-223-4375
Gone Rouge, LLC · 2028 N. Beachwood Drive Apt. 300 · Los Angeles, CA 90068 · United States
This is our business address, not a walk-in store. Please contact us before sending any product return.