Gone Rouge, LLC provides a one-year limited warranty for bowls purchased through WLSUPPY. This coverage is separate from the 30-day return window.
Request product support
Email contact@wlsuppy.com with your order number, a description of the issue, and clear photographs or video. Please wait for our instructions before returning the product.
What is covered
This warranty covers a material or manufacturing defect that causes a bowl to fail during normal personal use within 12 months of delivery. Gone Rouge, LLC is the warrantor; this is a WLSUPPY seller warranty, not a claim about a separate manufacturer's warranty.
What is not covered
The warranty does not cover damage from impact, accident, misuse, neglect, improper care, alterations, unauthorized repairs, or use contrary to the product's care instructions.
Normal wear, cutlery marks, cosmetic changes unrelated to a defect, lost items, and damage arising from commercial use are excluded.
How we resolve a covered claim
After reviewing a covered claim, we provide a replacement or refund the product's purchase price. If we require the product to be returned, we pay that return shipping cost and provide instructions. Please wait for our response before returning a product.
Returns and other rights
Warranty coverage, where it applies, is separate from our published return policy. Nothing on this page limits consumer rights or remedies that cannot be excluded by applicable law.
For questions about a purchase, email contact@wlsuppy.com or call +1 520-223-4375.